The health and safety of our customers and staff is our number one priority, so we would like to confirm that we are continuing to operate as normal during this time and business has not been affected. Orders are still being taken and processed as normal, but if this were to change we will be sure to notify you. Please be assured that we are doing all we can to take the necessary precautions in maintaining a clean and hygienic environment.
We encourage all our customers to follow the Public Health England guidelines, which include advice on maintaining personal hygiene https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
With this in mind, you should still expect excellent service from us to deliver your order. We have been in touch with all of our courier services, and they have confirmed that people receiving parcels are not at risk of contracting the coronavirus, and they are taking extra measures to avoid close contact and the spread of germs. Please see their website for more information: https://www.royalmail.com/d8/coronavirus-changes-service
. We will be sure to provide regular updates via this page and our social media channels, and if your orders are affected we will contact you directly.
If you have any further questions or concerns regarding our prodecures and service, please contact us at firstname.lastname@example.org
DELIVERY SERVICE DURING COVID-19 OPERATIONS
Whilst we continue to run our operations as normal in a safe environment for our staff, please be understanding that there may be an additional wait on our standard delivery window, as we and our couriers run at reduced staff capacity. We are grateful of your patience and appreciate your continued support.